DraftKings Casino Cookie Policy

At DraftKings Casino, we are committed to being transparent about how we use cookies and similar tracking technologies across our platforms, including the DraftKings app, our online casino, and the DraftKings sportsbook. This Cookie Policy explains what cookies are, why we use them, and how you can manage your preferences when visiting our websites at draftkings.com and casino.draftkings.com.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or smartphone — when you visit a website. Here at DraftKings Casino, we use cookies to help us deliver a better, faster, and more secure experience for every player. These files allow our systems to recognize your device, remember your preferences, and provide you with relevant content whether you're exploring our slots, live dealer tables, or DraftKings betting options.

Alongside traditional cookies, we may also use related technologies such as web beacons, pixel tags, local storage, and session identifiers. For the purposes of this policy, all such technologies are collectively referred to as "cookies."

Why We Use Cookies

Our DraftKings Casino platform relies on cookies for several essential and non-essential purposes. These include ensuring that our services function correctly, enabling secure DraftKings login sessions, and helping us understand how players interact with our real money casino environment.

Essential Cookies

We use strictly necessary cookies to operate our services. Without these, features like the DraftKings app login, account authentication, geolocation verification, and session management would not function. These cookies cannot be disabled as they are fundamental to our platform security and regulatory compliance.

  • Session management and DraftKings login authentication
  • Geolocation verification to confirm you are physically present in a licensed state (CT, MI, NJ, PA, WV) or Ontario
  • Fraud prevention and account security
  • Compliance with state gaming regulations

Functional Cookies

At DraftKings Casino, we use functional cookies to remember your preferences and personalise your experience. These allow us to recall your language choice (English or Spanish), your preferred game categories, and display settings. When you return to our draftkings online casino after a previous visit, these cookies ensure we can restore your preferred environment quickly.

  • Remembering language settings (English / Español)
  • Storing preferred game filters or lobby views
  • Retaining notification preferences

Analytics and Performance Cookies

We collect anonymised data using analytics cookies to understand how players navigate our DraftKings Casino platform. This helps us improve our interface, identify technical issues, and optimise the draftkings casino experience across all device types — from desktop browsers to the native iOS and Android apps.

  • Tracking page visits, session duration, and navigation paths
  • Measuring performance of casino promotions and reward drops
  • Identifying and resolving bugs or slow-loading content
  • Assessing the effectiveness of our Dynasty Rewards loyalty programme

Marketing and Advertising Cookies

Our DraftKings Casino promo offerings, including Flex Spins and Casino Credits, are promoted using targeted advertising cookies. We use these to serve relevant messages about our draftkings casino bonuses, casino promo codes, and seasonal offers to users who have previously visited our site or interacted with our apps. We may share limited data with trusted advertising partners for this purpose.

  • Retargeting players who have visited casino.draftkings.com
  • Serving personalised DraftKings promo content on third-party platforms
  • Measuring advertising campaign effectiveness and click attribution
  • Limiting how frequently you see the same promotional message

Third-Party Cookies

When you use our DraftKings Casino app or visit our websites, certain third-party service providers may also set cookies on your device. These providers include analytics platforms, advertising networks, and game studios whose content appears on our platform. We at DraftKings Casino do not control the cookies placed by third parties, and we encourage you to review their own privacy and cookie policies for full details.

Live dealer content, for example — including Evolution Gaming tables — may involve third-party scripts that place their own cookies to ensure smooth game delivery and functionality.

Managing Your Cookie Preferences

We respect your right to control how cookies are used on your device. At DraftKings Casino, you can manage non-essential cookies in the following ways:

Cookie Consent Tool

When you first visit our site, we present a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customise your preferences by category. You may update your choices at any time by revisiting our cookie settings panel.

Browser Settings

Most web browsers allow you to control cookie behaviour through their settings menu. Our DraftKings Casino platform continues to function in restricted mode, though some personalisation features may be limited if essential cookies are blocked. Refer to your browser's help documentation for step-by-step instructions.

Mobile App Settings

If you access our services via the DraftKings app on iOS or Android, your device's privacy settings may allow you to limit ad tracking or reset your advertising identifier. We recommend reviewing your mobile operating system's privacy controls alongside the in-app settings.

Cookies and Responsible Gaming

At DraftKings Casino, we also use data gathered through cookies to support our responsible gaming obligations. Session information helps us identify unusual patterns of play, display time-on-site reminders, and deliver responsible gaming messaging to players who may need support. If you need assistance, please contact our Help Center at support.draftkings.com or call 1-800-GAMBLER.

Data Retention

Cookie data collected through our DraftKings Casino platform is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law. Session cookies expire when you close your browser, while persistent cookies may remain on your device for varying periods — typically between 30 days and 24 months — depending on their function.

Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our own practices. Our DraftKings Casino team will post any updates to this page, and where changes are material, we will notify you through the platform or via your registered account. Continued use of our draftkings sportsbook and casino services following an update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise your data rights, please reach out to us through the Help Center at support.draftkings.com. We are operated by DraftKings Inc., headquartered at 222 Berkeley Street, Boston, MA 02116, USA. Our DraftKings Casino team is here to help and will respond to your enquiry as promptly as possible.